WELCOME TO LAGUNA RESORT & SPA
Location
The hotel is located in Crete, in Heraklion, the island’s capital. The hotel is located in the area of Anissaras, on the beach, with a favourable proximity to major attractions.
Anissaras 70014, Crete – Greece
Tel.: +30 28970 25790
Distances
Port: 24 km
Airport: 22 km
Heraklion town: 24 km
Hersonissos: 3 km
Laguna Resort & Spa, a member of Mitsis Premium Collection, has established its presence on the island of Crete as a result of its excellent facilities and well-trained personnel. The golden colour tones, the handmade furnishings and the stylish decoration of our Lobby together with our warmest welcome and our salt-water swimming pools is where your unforgettable holidays begin.
ACCOMMODATION
Designed with style and passion for luxury, the Laguna guestrooms are the best place to host your holiday experience. All necessary equipment and amenities are there to make your stay pleasant and comfortable. The hotel consists of 183 bungalows, 34 of which are surrounded by the Laguna Lake, 52 standard and 27 family rooms in main building, 87 family bungalows and 2 presidential suites with private pool
ROOM DETAILS
Superior rooms decorated in contemporary style and accommodate up to 3 adults or 2 adults and one child.
ROOM FACILITIES
Balcony / Terrace
Beach / Pool towels (free of charge)
Bottled wine at the mini bar
Direct dial telephone
Drying rack
Floor covering: wood
Fully air-conditioned with individual control
Hotel directory in 3 languages
In room welcome amenity
Mini bar refreshment centre
Nespresso coffee & tea making facilities
Nuts and dry fruit jars at the mini bar
Safe deposit box (free of charge)
Satellite TV with international channels / Music channels
Wi-Fi dedicated internet access 2Mbps/user (free of charge)
BATHROOM AMENITIES
Bathrobes & Slippers
Bathtub and/or shower
Direct dial telephone
Hairdryer
Magnifying mirror
Scale
Telephone
Upgraded bathroom amenities (Shampoo, Conditioner, Foam Bath, Body Lotion, Soap)
ROOM DETAILS
Superior rooms decorated in contemporary style and accommodate up to 3 adults or 2 adults and one child.
ROOM FACILITIES
Balcony / Terrace
Beach / Pool towels (free of charge)
Bottled wine at the mini bar
Direct dial telephone
Drying rack
Floor covering: wood
Fully air-conditioned with individual control
Hotel directory in 3 languages
In room welcome amenity
Mini bar refreshment centre
Nespresso coffee & tea making facilities
Nuts and dry fruit jars at the mini bar
Safe deposit box (free of charge)
Satellite TV with international channels / Music channels
Wi-Fi dedicated internet access 2Mbps/user (free of charge)
BATHROOM AMENITIES
Bathrobes & Slippers
Bathtub and/or shower
Direct dial telephone
Hairdryer
Magnifying mirror
Scale
Telephone
Upgraded bathroom amenities (Shampoo, Conditioner, Foam Bath, Body Lotion, Soap)
ROOM DETAILS
Well-appointed bungalow rooms with marble floor and wooden furniture facing the relaxing gardens of the hotel.
ROOM FACILITIES
Balcony / Terrace
Beach / Pool towels (free of charge)
Bottled wine at the mini bar
Direct dial telephone
Drying rack
Floor covering: marble
Fully air-conditioned with individual control
Hotel directory in 3 languages
In room welcome amenity
Mini bar refreshment centre
Nespresso coffee & tea making facilities
Nuts and dry fruit jars at the mini bar
Safe deposit box (free of charge)
Satellite TV with international channels / Music channels
Wi-Fi dedicated internet access 2Mbps/user (free of charge)
BATHROOM AMENITIES
Bathrobes & Slippers
Bathtub and/or shower
Direct dial telephone
Hairdryer
Magnifying mirror
Scale
Telephone
Upgraded bathroom amenities (Shampoo, Conditioner, Foam Bath, Body Lotion, Soap)
ROOM DETAILS
Well-appointed bungalow rooms with marble floor and wooden furniture facing the Cretan Sea.
ROOM FACILITIES
Balcony / Terrace
Beach / Pool towels (free of charge)
Bottled wine at the mini bar
Direct dial telephone
Drying rack
Floor covering: marble
Fully air-conditioned with individual control
Hotel directory in 3 languages
In room welcome amenity
Mini bar refreshment centre
Nespresso coffee & tea making facilities
Nuts and dry fruit jars at the mini bar
Safe deposit box (free of charge)
Satellite TV with international channels / Music channels
Wi-Fi dedicated internet access 2Mbps/user (free of charge)
BATHROOM AMENITIES
Bathrobes & Slippers
Bathtub and/or shower
Direct dial telephone
Hairdryer
Magnifying mirror
Scale
Telephone
Upgraded bathroom amenities (Shampoo, Conditioner, Foam Bath, Body Lotion, Soap)
ROOM DETAILS
Spacious family rooms providing two sleeping areas and offer the comforts of a 5 star resort.
ROOM FACILITIES
Balcony / Terrace
Beach / Pool towels (free of charge)
Bottled wine at the mini bar
Direct dial telephone
Drying rack
Floor covering: wood or marble
Fully air-conditioned with individual control
Hotel directory in 3 languages
In room welcome amenity
Mini bar refreshment centre
Nespresso coffee & tea making facilities
Nuts and dry fruit jars at the mini bar
Safe deposit box (free of charge)
Satellite TV with international channels / Music channels
Two sleeping areas with partition and sliding door
Wi-Fi dedicated internet access 2Mbps/user (free of charge)
BATHROOM AMENITIES
Bathrobes & Slippers
Bathtub and/or shower
Direct dial telephone
Hairdryer
Magnifying mirror
Scale
Telephone
Upgraded bathroom amenities (Shampoo, Conditioner, Foam Bath, Body Lotion, Soap)
ROOM DETAILS
Spacious family rooms providing two sleeping areas and offer the comforts of a 5 star resort.
ROOM FACILITIES
Balcony / Terrace
Beach / Pool towels (free of charge)
Bottled wine at the mini bar
Direct dial telephone
Drying rack
Floor covering: wood or marble
Fully air-conditioned with individual control
Hotel directory in 3 languages
In room welcome amenity
Mini bar refreshment centre
Nespresso coffee & tea making facilities
Nuts and dry fruit jars at the mini bar
Safe deposit box (free of charge)
Satellite TV with international channels / Music channels
Two sleeping areas with partition and sliding door
Wi-Fi dedicated internet access 2Mbps/user (free of charge)
BATHROOM AMENITIES
Bathrobes & Slippers
Bathtub and/or shower
Direct dial telephone
Hairdryer
Magnifying mirror
Scale
Telephone
Upgraded bathroom amenities (Shampoo, Conditioner, Foam Bath, Body Lotion, Soap)
ROOM DETAILS
Spacious family rooms, located at the bungalows area of the hotel, providing two sleeping areas and offer the comforts of a 5 star hotel.
ROOM FACILITIES
Balcony / Terrace
Beach / Pool towels (free of charge)
Bottled wine at the mini bar
Direct dial telephone
Drying rack
Floor covering: marble
Fully air-conditioned with individual control
Hotel directory in 3 languages
In room welcome amenity
Mini bar refreshment centre
Nespresso coffee & tea making facilities
Nuts and dry fruit jars at the mini bar
Safe deposit box (free of charge)
Satellite TV with international channels / Music channels
Two sleeping areas with partition and sliding door
Wi-Fi dedicated internet access 2Mbps/user (free of charge)
BATHROOM AMENITIES
Bathrobes & Slippers
Bathtub and/or shower
Direct dial telephone
Hairdryer
Magnifying mirror
Scale
Telephone
Upgraded bathroom amenities (Shampoo, Conditioner, Foam Bath, Body Lotion, Soap)
ROOM DETAILS
Spacious, lush and comfortable presidential suite, centrally located in the main building of the hotel with private pool and stunning view of the Cretan Sea.
ROOM FACILITIES
Balcony / Terrace
Beach / Pool towels (free of charge)
Bottled wine at the mini bar
Direct dial telephone
Drying rack
Floor covering: wood
Fully air-conditioned with individual control
Hotel directory in 3 languages
In room welcome amenity
Living room
Mini bar refreshment centre
Nespresso coffee & tea making facilities
Nuts and dry fruit jars at the mini bar
Private pool
Safe deposit box (free of charge)
Satellite TV with international channels / Music channels
Wi-Fi dedicated internet access 2Mbps/user (free of charge)
BATHROOM AMENITIES
Bathrobes & Slippers
Bathtub and/or shower
Direct dial telephone
Hairdryer
Magnifying mirror
Scale
Telephone
Upgraded bathroom amenities (Shampoo, Conditioner, Foam Bath, Body Lotion, Soap)
ROOM DETAILS
Spacious, lush and comfortable royal suite, centrally located in the main building of the hotel with private pool and stunning view of the Cretan Sea.
ROOM FACILITIES
Balcony / Terrace
Beach / Pool towels (free of charge)
Bottled wine at the mini bar
Direct dial telephone
Drying rack
Floor covering: wood
Fully air-conditioned with individual control
Hotel directory in 3 languages
In room welcome amenity
Living room
Mini bar refreshment centre
Nespresso coffee & tea making facilities
Nuts and dry fruit jars at the mini bar
Private pool
Safe deposit box (free of charge)
Satellite TV with international channels / Music channels
Wi-Fi dedicated internet access 2Mbps/user (free of charge)
BATHROOM AMENITIES
Bathrobes & Slippers
Bathtub and/or shower
Direct dial telephone
Hairdryer
Magnifying mirror
Scale
Telephone
Two bathrooms
Upgraded bathroom amenities (Shampoo, Conditioner, Foam Bath, Body Lotion, Soap)
Main Restaurant
Early Breakfast: 04:00 – 06:30 Continental
Breakfast: 06:30 – 10:00 Buffet
Late breakfast: 10:00 – 10:30 Continental Buffet
Breakfast room service: 07:15 – 11:00 (by order)
Lunch: 12:30 – 14:30 Complete Buffet
Dinner: 18:30 – 21:30 Complete Buffet (Dress code required, casual and closed shoes)
Late buffet: 21:30 – 04:00
Cretan tavern
Traditional Cretan food
Lunch time: 12:30 – 14:30 (last order)
Dinner time: 19:00 – 21:30 (last order)
Asian Restaurant
Fusion Cuisine
Dinner time: 18:30 – 21:30 (last order)
Mexican Restaurant
Tex-Mex Kitchen
Dinner time: 18:30 – 21:30 (last order)
Sushi Restaurant
Serving Sushi Bites
Dinner time: 18:00 – 23:00
Italian Restaurant
Freshly made Italian favourites!
Lunch time: 12:30 – 14:30 (last order)
Dinner time: 19:00 – 21:30 (last order)
Fish Restaurant
The catch of the day
Dinner timer: 18:30 – 21:30 (last order)
Creperie & Gelateria
Serving crepes -sweet or savoury-, waffles, ice-cream and sweets
Opening hours: 10:00 – 02:00 (01:45 last order)
Late arrivals service.
All-day Bar
Serving our guests with refreshing drinks, alcoholic drinks, hot beverages and aperitifs
Opening hours: 08:30 – 01:00
Night Bar
A variety of spirits, hot beverages and cocktails served
Opening hours: 18:00 – 01:00
Champagne Bar
Enjoy magnificent views of the Cretan Sea with a glass of champagne!
Opening hours: 18:00 – 01:00 (adults only, dress code required)
Laguna Pool Bar
Opening hours: 10:00 – 02:00
Theatre Pool Bar
Opening hours: 09:00 – 00:00
F&B extras
24hrs All-inclusive service
Afternoon tea time (17:00 – 19:00)
Brunch à la carte at the theme restaurants (09:00 – 12:00)
Cotton candy cart
Espresso and cappuccino served during breakfast
Freshly squeezed orange juice during breakfast
Greek breakfast corner at the main restaurant
Healthy bar
Hot dog cart
Ice cream cart at the pools & beach
Online table reservation for theme restaurants
Popcorn cart
Room service 24hrs
Service by the beach and pools
Snack corner 10:00 – 18:00
Snacks and drinks served a few times per day around the main pool
Special meals for Gluten free, Lactose free, Diabetic, vegan, vegetarian and other can be offered free of charge upon request
Slush at the bars
Theme nights at the main restaurant
Upgraded bar service with new drinks list, signature cocktails, international premium spirits and wine collection from Greek & international vineyards
Vegetarian corner at the main restaurant
Enjoy your stay and the high quality services of Laguna Resort & Spa.
NEW: Free transfer from Heraklion Airport
The following services and facilities are available at the hotel
Airport transfer from Heraklion (free of charge)
Baby cots
Baby sitting service upon request (at extra charge)
Beach & pool towels in the room (free of charge)
Blog with our latest news & stories
Business services (fax/telephone, email/PC, photo copy machine, post services) at extra charge
Children’s chair in restaurants
Club cars for internal transfer
Conference Room – 400 persons & Conference Facilities
Currency exchange / credit cards
Doctor’s visit in our Doctor’s Room 24hrs(upon request, at extra charge)
Flower services upon request (at extra charge)
Guest Relations
Laptop or tablet available (upon request)
Laundry & dry-cleaning service (at extra charge)
Life guard by the pools and beach
Lunch baskets available (upon request till 20:00 one day in advance)
Parking area for free
Pillow choice (upon request & availability)
Pool access elevator for disabled persons
Porters / Luggage room
Reception Services 24hrs (Messages / Concierge)
Rent a car / motor bike / bicycle (at extra charge)
Room Service 24hrs
Service at the beach and pools
Shopping Arcade with Gift shop, Jewellery shop, Mini Market and one Boutique
Sunbeds and umbrellas extended area
Towel change (upon request & upon availability)
Turndown service
TV corner
Wake-up service
Wi-Fi dedicated internet access 2Mbps/user in all hotel areas (free of charge)
With compliments for our guests
Gift to all guests one day before departure
Gift to all kids according to age group upon arrival
Special gifts according to tier for Mitsis Friends Club guests in the room one day before departure
MEETINGS & EVENTS
Plan the perfect business meeting or the most successful event at Laguna Resort & Spa, with the attention of our experienced staff and the latest technical and audio-visual means.
Summer days full of sports, fun and entertainment at Laguna Resort & Spa.
Sports & leisure facilities
Free of charge
Aerobics – Aquarobics
Art lessons
Beach volley
Cards room
Darts
Fitness room
Gymnastics
Mini soccer court with artificial grass
Pedal boats, canoes
Swimming lessons
Table tennis
Tennis court with artificial grass
Water polo
Wellness services – holistic well-being consulting on exercise and diet
At extra charge
Escape room
Games Room
Water sports (engine fuel operating equipment)
Swimming
Beach & pool towels free of charge
Extension of the beach & umbrellas
Life guard by the pools and beach
5 outdoor pools, one main pool, a complex of 3 with waterfalls approx. 1500 m² and one children’s pool at Mitsis Wonderland
Sunbeds & umbrellas by the pools and beach (free of charge)
For our little ones
Full animation program
Integrated children pool with sea water
Playground & playroom
Waterslides (supervised by professional lifeguard)
Entertainment programme
Entertainment day & night by multilingual recreation teams – for sports activities, events and kids
Live Music Nights at the All Day Bar Area
Local community events support
Professional DJ regularly on the decks
Special events organised regularly
Theatre
Wellness & Spa
A world of relaxation, attention and indulgence awaits you at the Laguna Wellness & Spa “Zeen Spa”. Here, you can discover our philosophy, based on the Eastern ideals that harmony between body and soul is the source of true beauty and health. The music, the colours and the tranquility inside our spa will inspire you for a massage from our qualified personnel. For more information, please download our detailed spa menu.
OUR GUEST REVIEWS
Please contact us for bookings or information.
The people of Laguna Resort & Spa are always at your disposal.
Laguna Resort & Spa
Anissaras 70014, Crete – Greece
Tel.: +30 28970 25790
Fax: +30 28970 25175
E-mail: laguna.info@mitsishotels.com;
laguna.res@mitsishotels.com
Facebook: Mitsis Laguna Resort & Spa
Instagram: mitsislaguna
AWARDS & CERTIFICATES
OUR PARTNERS
